Source: www.ingvip.com
Boss: Nice to meet you. Pleas, sit down(1). What's your name?
Mariana: My name is Mariana Soares
Boss: Date of birth(2)
Mariana: April 14th, 1981
Boss: What are your skills(3)?
Mariana: My skills?
Boss: Yes, what can you do(4)?
Mariana: Oh, OK. I can use the computer, I'm good at writing...
Boss: Good. Can you Stay(5) all day? Then(6) I can show you some things(7) and see if you can be a good call center operator
Mariana: OK, no problem
Boss: Well Mariana, this is where we work. We are a travel agency(8) and you can be our call center operator
Mariana: OK, good. What do I have to do?
Boss: You have to answer questions(9) the customers(10) make. It is about the places(11) they want to visit, the prices(12). But don't worry(13), you are going to be trained to know all this information
Mariana: OK
Boss: OK, ready(14) for your first test?
Mariana: Yes
Boss: I'm going to call you, pretending to be(15) a customer, and ask(16) you some questions OK?
Mariana: OK
Boss: OK, just a second. Hang on(17), I have to answer this. Mariana!
Mariana: Oops, sorry!
Vocabulary
1. Sit down = Sente-se
2. Date of Birth = Data de Nascimento
3. Skills = habilidades
4. What can you do? = O que você sabe fazer?
5. Stay = ficar
6. Then = Então
7. Some things = Algumas coisas
8. Travel agency = Agência de viagens
9. Answer questions = Responder perguntas
10. Customers = Clientes
11. Places = Lugares
12. Prices = Preços
13. Don't worry = Não se preocupe
14. Ready = pronto(a)
15. Pretending to be = fingindo ser
16. Ask = perguntar
17. Hang on = aguarde
1. Sit down = Sente-se
2. Date of Birth = Data de Nascimento
3. Skills = habilidades
4. What can you do? = O que você sabe fazer?
5. Stay = ficar
6. Then = Então
7. Some things = Algumas coisas
8. Travel agency = Agência de viagens
9. Answer questions = Responder perguntas
10. Customers = Clientes
11. Places = Lugares
12. Prices = Preços
13. Don't worry = Não se preocupe
14. Ready = pronto(a)
15. Pretending to be = fingindo ser
16. Ask = perguntar
17. Hang on = aguarde
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